Contact the Partnership

Call: 518-474-0662 or 866-950-7526

Fax: 518-474-1428

Email: nypltc@health.ny.gov

The Partnership office is staffed from 7:00am to 4:30pm Monday-Friday

Mail:

NYS Partnership for Long-Term Care
NYS Department of Health
One Commerce Plaza, Rm. 1620
Albany, NY 12210

If You Have A Complaint

The New York State Department of Financial Services regulates the insurance industry in New York and is responsible for handling consumer complaints regarding approved insurance in New York, including Partnership and non-Partnership long-term care insurance products, selling practices, coverage, underwriting, and premium increases. Click here to file a complaint at the New York State Department of Financial Services.